383 Milan Ave Norwalk, OH 44857 419-663-2277

Meet the Staff of Smiley Automotive

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Jim Neuberger - General Manager

419-663-2277 - jneuberger@smileyautomotive.com

Jim has been in the automotive industry for over 27 years. Before that he played minor league baseball for the Cincinnati Reds and he still has a mean fastball. He has 4 children, his little princess Kami (who is now 19), Alex his youngest super star athlete son (who is now a United States Marine), his Capital University graduate and 4 year athlete Ryan (who now enjoys spending time with my 2 grand daughters Payton and Kailyn), and his hardest working oldest son Justin. Four years ago his oldest son Justin gave Jim his pride and joy grandson Layne Neuberger (who is now 7). His true love is watching his kids grow and participating in sporting events at Edison High School while hanging out in the bleachers with his little buddy Layne. Jim is also involved with the local 4-H programs helping local young boys and girls with learning how to take care of farm animals and understanding the importance of agriculture. He has been with Smiley Automotive ever since we opened the doors in 2005 and his reason for striving for perfection is simple, he loves taking care of customers and making their dreams come true. Jim is an absolute amazing person and team leader that will do everything in his power to help his team and his customers in any way he can.

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Larry Buckhannon - Finance Manager

419-663-2277 - lbuckhannon@smileyautomotive.com

Larry has been a part of the Smiley Automotive team for over 7 years now. Before joining the team he was a coach for Western Reserve Roughriders, and worked at Tenneco in Milan. Larry was born in California but moved to Ohio with his family when he was in the 4th grade and has been a local resident ever since. In his spare time Larry enjoys spending time with his amazing wife Sarah, beautiful daughter Brooke, and college graduate son Blake. He loves being able to spend time with his family and friends at church and outdoors hunting and fishing where he can teach his children the things his father taught him. Larry enjoys helping others by coaching the young athletes in track and football along with helping out those in need with donating his time to local charities and events. Mr. Buckhannon fits in great with the team here because of his hard work and dedication to go above and beyond to help those in need. "Selling from his heart and not his wallet and the good Lord will take care of you" has been Larry's motto ever since working here because he knows if he does what is right the good Lord will take care of him.

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Thomas Pressler - Sales

419-663-2277 - tpressler-kemper@smileyautomotive.com

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Jim Ritz - Sales

419-663-2277 - jritz@smileyautomotive.com

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Joshua Woody - Sales

419-663-2277 - jwoody@smileyautomotive.com

Graduated from Western Reserve in 2008. Met my now recently married wife in 2010. We have 2 children, Bellah will be 7 in July and Kolten 2 in September. I enjoy the outdoors, playing video games, die hard Browns fan, collecting toys, and most importantly spending time with my family.

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Ed Ritz - Service Manager

419-663-2277 - eritz@smileyautomotive.com

Ed Ritz has been a part of the Smiley team now for over 7 years. He handles all of the ins and outs of the award winning service department.

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Bob Ferrell - Parts Manager

419-663-2277 - rferrell@smileyautomotive.com

Bob has been a part of the Smiley team for over 8 years now and does an amazing job taking care of our service customers and controlling all of the parts.

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Travis Smiley - Used Car Buyer

567-805-4055 - tsmiley@smileyautomotive.com

Travis has been around the car business his whole life, and full time for Smiley Automotive since June 1st 2014. He has been working for us since we opened our doors December 15th 2005, he has done everything from washing cars, oil changes, selling cars and now buying the cars. Travis went to school at Edison School District until 2008, when he switched to Norwalk St. Paul where he graduated at in 2014. After school he went to Ehove Career Center to become a firefighter, he has obtained his fire 1 and fire 2 licences. Travis is a volunteer firefighter at Townsend Township Fire Department in Collins, Ohio. In his free time he loves to hangout with friends and family, spend time with his wife Chelsey, help a local farm in Milan, go to Summit Raceway Park and go four-wheeling. To Travis you are not just a customer you are family. He inspires to one day to fill in his father's footsteps and run the dealership. One quote travis lives by is “Don’t watch the clock, do what it does just keep going”


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Barb Jackson - Office Manager

419-663-2277 - bjackson@smileyautomotive.com

Barb has 48 years of experience in the car business,just recently joining our Smiley Automotive team. She is an officer at her local VFW post auxiliary. Barb has one son and two grand kids. Her whole world is spending time with them and watching the babies grow up. She fits perfect with our Smiley team, and loves to help customers day in and day out. 

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Lorie Warren - Assistant Office Manager

419-663-2277 - lwarren@smileyautomotive.com

Lorie brought 35 years experience running an office with her when she started her career here with us. When at home she enjoys spending time with her most favorite people, her ten grandchildren. She grows a garden and cans anything she can get her hands on. She loves to go camping whenever possible. She makes a great fit for the Smiley Automotive team and goes above and beyond to help our customers

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Carl Dahm - Lead Technician

419-663-2277 - cdahm@smileyautomotive.com

Carl has been a Master Mechanic for Smiley Automotive for over 9 years now.

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