I apologize for the length but this story must be shared about the great people and service at Smiley Automotive. I was looking at a vehicle at another dealership, negotiating the price. Meanwhile I went online to compare this vehicle to others and I noticed Smiley's had the exact vehicle online for $1,900 less, then the one my wife and I were looking at after negotiation. I went outside and called to see what the deal was with the vehicle at Smiley's. I spoke to Chas Smiley, he gave me the entire history of the vehicle and I explained that we were from Cincinnati and we liked the car but we didn't want any surprises if we drove 4 hours up to Norwalk. At that point Mr. Smiley told me he would go walk around the vehicle himself and call me back with every detail. A few moments later I received pictures from him of the tire depth, a small rock chip in the front bumper, a few other minor scratches as he called them, and their inspection report of the vehicle. We decided it was well worth the drive so we went to look at the vehicle. The vehicle was in excellent shape and if they didn't point the chips or minor scratches out my wife or I wouldn't have noticed either of them they were that small. They never rushed us or made us feel out of place, if anything they took us in like we were family, we even ate lunch with them. My favorite car buying experience ever, I now know why they say they make car buying easy. Because they do. Thank you all so much, we couldn't be happier and we will drive 4 hours from now on to purchase our vehicles from Smiley and his team.