383 Milan Ave Norwalk, OH 44857 419-663-2277

Read Our Reviews from Top Rated Dealer In Norwalk, OH

Smiley Automotive Smiley Automotive
419-663-2277 $$$
SB
Dec 9, 2023
Found the vehicle we were looking for in our price range. Great customer service. We didn't have a wait long for the paperwork process. Thank you, everyone.
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
ST
Jul 31, 2023
They did more then I expected at a reasonable price
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
NW
Jul 29, 2023
Thank you to Mia, Jeff, and Travis for making the purchase of my 2021 Jeep Wrangler so easy and enjoyable!
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
SM
Jun 28, 2023
After visiting 3 larger dealerships - that clearly were only in it for themselves - a freind referred me to Smiley! The best car buying decision ever. The people were amazing, not pushing, and very patient. They worked with my requests and found me what I needed. Class ACT throughout every step!!
Smiley Automotive Smiley Automotive
419-663-2277 $$$
JB
Jun 13, 2023
Great experience in purchasing a vehicle, great customer service.
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
KG
May 30, 2023
I always went to Mr. Tire but my dad recommended this place and they did my breaks for $250 cheaper, which is awesome. AND they washed my truck lol I didn't even recognize it when they pulled it around. They were super nice too. Will return for sure.
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
AE
Feb 5, 2023
no matter what you read in any of the comments the good people at smileys will go above and beyond what I've seen 99% of all other dealerships do to try to make things fair or right. exactly none of the vehicles that they sell there are brand new so there's going to be some problems with things you're buying a used vehicle but they run it through the shop and try to make it right before they even show it to you then if there is a problem they'll let you know the best way they can we're all human we all make mistakes but again from Jim to Chaz to Jeff to Travis to anybody else there they go out of their way to help make things right. they didn't Ohio independent Automobile Dealers Association dealership of the year for every dealership in Ohio because they don't help people or treat people fairly or try to make things right. so if you want to hassle-free fun simple way to buy a car go see the guys that smileys they really do make car buying simple and treat you like they want to be treated and that's all you can ask from somebody
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
CC
Jan 23, 2023
They were so courteous, efficient, and went out of their way to accommodate my needs, fixed the problem. Dropped me off. Brought my car back to me.
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
JS
Jan 11, 2023
Very friendly people
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
TH
Jan 10, 2023
Miguel vazquez was my sale's person,I got a Kia Sportage, Miguel was very courteous,and helped me get what I wanted,thank Miguel, Tommy Huffman
Smiley Automotive Smiley Automotive
419-663-2277 $$$
TH
Jan 10, 2023
My experience at smiley's was excellent,Miguel vazquez was right there to greet us and was very courteous, great conversation,thanks Miguel, Tommy Huffman.
Smiley Automotive Smiley Automotive
419-663-2277 $$$
TH
Jan 9, 2023
Dealt with Miguel Vazquez, and he did a great job! Would definitely recommend anyone to smiley automotive and to Miguel
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
MK
Jan 5, 2023
Travis and the team were great to work with and got me in the exact car I wanted! Great experience!
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
MK
Jan 5, 2023
Smiley Auto and Travis got me in the exact vehicle I wanted and made the process so easy! Couldn’t have asked for a better experience and a great deal on my new car!
Smiley Automotive Smiley Automotive
419-663-2277 $$$
DN
Dec 30, 2022
Smiley Auto did a great job helping me find and buy a new car. They were very professional throughout the whole process and helped me get my new car as fast as possible while also making sure it was the right fit for me. Jim, Larry, and Miguel were very professional and friendly when welcoming me into the Smiley Automotive family. Thanks for all the help!
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
SB
Dec 28, 2022
I absolutely love my 2020 Chevrolet equinox, my sales representative was Miguel, he was very polite, patient, and made sure that I understood everything before continuing, I had a lease, they were able to get me out of my lease and into a vehicle that is now mine, my experience at Smiley Automotive was a very welcoming establishment (:
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
D
Dec 28, 2022
Smiley Auto did a great job helping me find and buy a new car. They were very professional throughout the whole process and helped me get my new car as fast as possible while also making sure it was the right fit for me. Jim, Larry, and Miguel were very professional and friendly when welcoming me into the Smiley Automotive family. Thanks for all the help!
Smiley Automotive Smiley Automotive
419-663-2277 $$$
JJ
Nov 19, 2022
Mr Ralph Carico you have given me a great feeling of ecstasy upon the outburst in my crypto investment account. I don't know how you do it but you are amazing at it and I will keep recommending you to beginners in trading and to those who have been 1oosing due to the recent down in the crypto market .Don’t miss out on this opportunity for more info contact Ralph Carico
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
JB
Nov 10, 2022
Small town business with small town customer service! They always go out of their way to ensure their customers are taken care of. The only place I will take my truck to for repairs. We bought all of our vehicles at Smiley’s!
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
CR
Nov 8, 2022
I bought my first car a couple of months ago from Smiley and couldn’t have been happier with my experience. Travis and everyone else I met was super helpful and attentive during the process!
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
CS
Nov 7, 2022
Bought my First Car from Smiley Automotive. Best Car Dealership in town! You can feel the smile through the phone when you call, sales team works hard to find you exactly what you need. Finance department won’t stop until they get you financed they always go the extra mile! Even if they don’t have what your looking for on the lot they can locate it and bring it in for you. Service department is timely and efficient! Can’t ask for more! They always give you excellent Customer Service with a Smile!!!
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
GU
Nov 4, 2022
Smiley automotive is the place to go if you are looking to buy a vehicle. They are the kindest and most helpful establishment I have ever been to. I have bought all my vehicles from them and I have never had any problems and if I did they would for sure fix it.
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
CR
Nov 4, 2022
Bought a 2019 GMC terrain at an incredible price, very down to earth and reasonable. Willing to work with anyone and try as hard as they can to get them into a car they will love.
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
JF
Nov 4, 2022
I have never worked for a company that is willing to work with me and my frustrating schedule. They truly mean it when they say you are apart of the family. I enjoy working here so much that I get there extremely early to get set up for the day. The sales team I work with are amazing I would never want to trade them for anything. The sales team managers are very family oriented and they due encourage a work home life balance. I never belive companys when they say that but Smiley Automotive has proved me wrong! I am so greatful they took me with no car sales experience and are wiling to give me a shot and train me! The mechanic team is also one of a kind. I always annoy them with what I want to do to upgrade my truck. They acually tell me good brands of equipment and tell me what they prefer to put on their own vehicals. All of them are so outgoing and truthful that I can't wait to see the magic they can pull on getting my truck the way I can picture it in my head. Thank you Smiley Automotive for everything you do to make sure all of your employees are happy and excited to get to work!! Can't wait to see where my careers future goes with you guys!!!
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
CA
Nov 4, 2022
Love my family at Smiley Automotive service is awesome and sales people are the best — wouldn’t buy anywhere else thank you Smiley Automotive for all you’ve done for me and my family thru all the years😍😍😍😍You too Mr.Neuberger😍😍
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
DJ
Nov 4, 2022
I first purchased my car 2 years ago and recently bought a motorcyle from them as well, and ive been nothing but satisfied with their sales and service department. Super friendly, very informative and always checking in and making sure I've been pleased with my purchases. I do all my regular maintance with them and they are always fair and have taken care of many little things without even billing me for their service! Amazing place and anytime I get a chance I recommend someone check for a car there first! I will be a returning customer I'm certain of that!
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
B
Nov 3, 2022
I highly recommend Smiley Automotive, they are a wonderful dealership from purchasing of cars to their outstanding service department. Their team is second to none. We have always purchased quality vehicles and they have always provided amazing service!
Smiley Automotive Smiley Automotive
419-663-2277 $$$
JN
Oct 28, 2022
Smiley Automotive put 4 new tires on my Jeep today. When I picked up my car, not only were there for new tires, but it was also clean and shining bright! They went above and beyond to wash my car. Everyone at the dealership was so nice and willing to work with me. I will be back!
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
KD
Oct 20, 2022
This dealership was great. They are very patient and not pushy. They allowed us to take our time to look at several cars until we found what we were looking for, and then helped us through the process to ensure we got the best financing. They have quality vehicles.
Google
Smiley Automotive Smiley Automotive
419-663-2277 $$$
NH
Oct 11, 2022
Traded in the first car I got here back in 2017 for a Jeep! Definitely happy with it and everyone here is super helpful! If you're looking for a new car or 4x4 for the winter, I definitely recommend coming here. Excellent service department too. I've been coming to Smiley for years and will continue to for years to come!
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Smiley Automotive Smiley Automotive
419-663-2277 $$$
★★★★★
125 Testimonials
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The reviews displayed may or may not be a complete set. Reviews may be removed if they:
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Customer Testimonials for Smiley Automotive

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Eric Glowacki - 2004 Chevrolet Colorado Z71

Excellent place!! Good service!! Highly recommend!! Would buy again from them!!

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Kelley Roman - 2008 Pontiac Torrent

No Hassle, SUPER friendly team that's willing to go above and beyond for you! We are so happy to have stopped in today! :)

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Cheryl Good - 2009 Buick Enclave

I have received great customer service over the years. I can't express enough, my sincere thanks to Ed and Larry. It was very appreciative and meant a lot to me and my husband for your kindness and caring actions.

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Annette Ramey - 2016 GMC Terrain

This dealership is awesome! I would definitely recommend these great salesmen to anyone looking for a used car!! "Jarrett, you're my new best friend ! :) :)" Thank you !!

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Jackie Trayer - 2005 Chevrolet Suburban

One of the best places ever. Chas and his crew are awesome!! Austin was amazing and the finance manager treaded us wonderful. 

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Joseph Wells and Tawnya Pasers - 2017 Dodge Journey

Great Service, Great Friendly Staff.

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Cassandra Swiantek and Erik Geffert - 2016 Ford Fussion

Great Experience and Customer service. Came in from out of town looking to trade my 2010 Ford Explorer in for a smaller fuel efficient car for us to exand our family and they worked wonderfully with us! Karl Armstrong was our salesman and he is amazing and makes you feel like family! Thank you Karl and the Smiley team!

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linda felter - 2014 Ford Escape

Larry helped us in picking out our car. Such a nice guy. Larry and Dave helped us get the car I wanted. Love the car. Service people are great. Went back to get my title and ask about getting the keyless code. Service had it in no time while we talked to Ed. This is truly a group of great people. I felt very welcome everytime. I have read good and bad reviews here. But the good outweigh the bad and you cant please everyone. And some people nothing you can ever do to make them happy. I am very happy with my car. And everyone has treated us just fine. I personaly would recomend them any day.

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Thomas Oloff - 2016 Chevrolet Equinox

Great people to talk to.  Knowledgeable. Definitely a contender when getting a like new vehicle.

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Mike Smith - 2013 Ford Escape

I have purchased numerous vehicles from Smiley Automotive and I get all my services done there. I can't say enough about the quality of both! Their outstanding knowledge and friendly attitudes are top notch! I highly recommend them to all.

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