Customer Testimonials for Smiley Automotive Norwalk

Ricky Webb - 2009 Chevrolet Cobalt

                Ricky Webb Smiley you are great. Treated me very well and Thank You. ??

Dawn Steffanni - 2014 Ram 2500

                Dawn Steffanni: We love our truck!! Thanks so much for listening and finding a perfect truck for us!!

David - 2010 Saturn Outlook

                David: Your company is great, and the car is running great. Thanks Tyler for everything. ??

Janeen Goodrich - 2014 Dodge Journey

THANK YOU, THANK YOU, THANK YOU, SMILEY'S AUTO AND YOUR ENTIRE TEAM! YOU NOT ONLY MADE OUR DREAM COME TRUE IN GOING ALL THE EXTRA MILES TO MAKE SURE WE GOT OUR DODGE JOURNEY...BUT YOU ALSO MADE US FEEL LIKE PART OF YOUR WONDERFUL FAMILY! WE WILL RECOMMEND YOUR DEALERSHIP WITHOUT HESITATION TO OUR FRIENDS AND RELATIVES! CORY, I UNDERSTAND THAT YOU ENGINEERED OUR SALE AND WE ARE EVER SO GRATEFUL! THANK YOU FOR TREATING US WITH RESPECT, KINDNESS, AND PATIENCE...WE ARE NOW DRIVING OUR DREAM MACHINE THANKS TO ALL OF YOU AND WE LOVE IT!! GOD BLESS EACH AND EVERY ONE OF YOU! READERS...IF YOU NEED A CAR...MAKE THIS YOUR FIRST STOP! YOU WILL NOT REGRET IT!

Chris Bleile - 2008 Buick Enclave

Have purchased many vehicles from Smiley Automotive since they opened their Norwalk dealership almost 10 years ago. Have never had a mechanical issue with any vehicle I purchased and any small fixes that needed addressed (missing knob, etc.) they have always handled right away. I normally don't buy vehicles off the lot so I really enjoy that they offer a locator service that allows me to give them my needs/wishes then they go out and find the vehicle that I desire. I do all of my maintenance & repair at Smiley as I've found their techs to be extremely thorough and keep my car running smoothly. Free Coffee, Donuts, Popcorn and Dogs are a BONUS!!

Patty Richards - 2008 Mercedes-Benz C300

Smiley Automotive is the best! Great selection, great sales associates, excellent service department and great "after the sale" service. I highly recommend this dealership!

Smiley Automotive - 2000 Quality Vehicle

At Smiley Automotive we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible.

Zack Hartman - 2014 BMW 335XI

I apologize for the length but this story must be shared about the great people and service at Smiley Automotive. I was looking at a vehicle at another dealership, negotiating the price. Meanwhile I went online to compare this vehicle to others and I noticed Smiley's had the exact vehicle online for $1,900 less, then the one my wife and I were looking at after negotiation. I went outside and called to see what the deal was with the vehicle at Smiley's. I spoke to Chas Smiley, he gave me the entire history of the vehicle and I explained that we were from Cincinnati and we liked the car but we didn't want any surprises if we drove 4 hours up to Norwalk. At that point Mr. Smiley told me he would go walk around the vehicle himself and call me back with every detail. A few moments later I received pictures from him of the tire depth, a small rock chip in the front bumper, a few other minor scratches as he called them, and their inspection report of the vehicle. We decided it was well worth the drive so we went to look at the vehicle. The vehicle was in excellent shape and if they didn't point the chips or minor scratches out my wife or I wouldn't have noticed either of them they were that small. They never rushed us or made us feel out of place, if anything they took us in like we were family, we even ate lunch with them. My favorite car buying experience ever, I now know why they say they make car buying easy. Because they do. Thank you all so much, we couldn't be happier and we will drive 4 hours from now on to purchase our vehicles from Smiley and his team.

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